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| holy crap, this is still here?
amazing what floats around when one forgets about things...
bigger question, of course, is "does anyone still read this?"
| | |
| So my luggage shows up at 1 AM.
Today, I am officially part of the walking dead. | | |
| So I'm flying back from a trip to Fort Wayne, IN this morning.
Not too bad a trip, really. Got a lot done. Anyway, I get
into Chicago at about 10:30, with a connection taking off at
11:15. This means I have 10 minutes to go from the middle of the
G Concourse out to the middle of the H/K Concourse split to get some
food and back, lest I starve on the flight back. After all,
Extended Stay hotels don't offer breakfast.
I made it, barely. Caught my flight back to Knoxville. Landed here at about 1 PM
Which is more than I can say for my luggage. Two 45-seat planes,
each with less than 20 people on them, and somehow, American manages to
lose only one bag. Not a bad track record, huh? I just
don't understand how it happened.
To top it off, I have to file a Delayed Luggage report. Upstairs at the Ticket Counter.
Now, American Airlines' operation in Knoxville is 100% run by American
Eagle, their commuter service. This is good for the market, since
the airport apparently can't handle anything larger than a
ERJ/CRJ. Even though the tarmac is marked for 757's. But I
digress. The major part of this whole "American Eagle is in
charge here" deal is that, unlike every single other carrier in the
airport (which would be Un-tied, Delta, Northworst, Continental, and
USAir,) American doesn't offer the self-check Kiosks. Trust me,
that's pivotal.
So I trudge upstairs, after being told rather harshly that I needed to
talk to someone at the ticket counter, only to encounter...a
line. And not just any line. A line that included:
* A family of five headed to who-knows-where, complete with overweight luggage.
* Two servicemen, headed to their latest posting (and before I
get hammered on it, no, I hold nothing against the servicemen.
Purely against American Airlines)
* A lady headed out on a cruise, again, with overweight luggage.
And her two friends who were there to see her off and didn't seem to
want to wait off to the side like a sane person would when there are
lines in front of a ticket counter)
Now, I cannot guarantee these folks (with the exception of the
servicemen, who seemed to be quite the intelligent types) would've
gotten out of there quicker had there been Self-Check machines.
But what I do know is that I would've been able to file the missing
baggage request in less time than the 45 minutes it took me to do so
had the Self-Check machines actually been installed.
So the paperwork is completed, American Airlines isn't sorry in any
way, and they tell me they'll let me know when my bag gets here,
complete with the line "Well, it'll probably be on the next flight in,
which lands at 3:45. If it's not there, it'll be on the flight
landing at 11 PM." This is not reassuring. Especially since
I could've sworn there was that whole "Bags must travel with the
passenger who checked them" regulation floating around somewhere.
Long story short, they never call. I call the automated
Messaging-System-From-Hell to find out where my bag is, and it tells me
that they located it. And that it was scheduled to be picked up
by the delivery company at 5 PM. Now for the fun part. They
proceed to tell me the bag will be delivered at some point within the
next 6 hours. So I have to sit at home until at least 11 PM
waiting on my luggage, so the delivery company doesn't just dump it on
my doorstep where anyone walking by can simply say "Yoink" and run off
with it.
I swear to God, if I don't have my baggage by the time I go to bed
tonight (which will likely be midnight, since I have to go to work
tomorrow) American Airlines had better frickin' compensate me for
this...
| | |
| Yep, it was long.
Didn't get out of work until 4. Which is bad on three fronts, as
I see it. First off, it was Saturday, which would be a day off if
I wasn't working a second job at a card shop. Secondly, the store
closes at 3, which wouldn't be so bad if people would finish up on
time, which they didn't. And third off, I couldn't really enjoy
the afternoon because I was working.
Ugh.
I really need a vacation. The saddest part is that I just got back from one...
| | |
| My head hurts and today looks to be another very long day.
I need a vacation.
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